In this release

  • We made it possible for you to edit the profile details of a Team Member without having to go into Blackbaud CRM to do it. We also added a link to the current Team Member’s Blackbaud record in case you need to edit anything more in depth.
  • You can now sign in using your ShelterBox Office 365 account. If you are already signed into Office 365 (or, more specifically Microsoft Azure AD) you will be signed in automatically. This is an important prerequisite for our stragegy of adding more applications, while retaining a consistent “single app” user experience.
  • Any phone numbers added (in Team Member profiles, Emergency Contacts and Response Key Players) will now be automatically validated and formatted to an internationally diallable standard format. You can still override in case of odd numbers.
  • We have imported historical deployment data going back to 2013. This includes Events, Responses, Teams and Team Members. Team Members who were deployed but are no longer active have been added and then “deleted” so that their details are still available historically.
  • Team Members who had a different role (Staff, Volunteer or other) at the time they were deployed than the one they hold currently will have a note to that effect displayed on the Team Members section of the Team Summary page.
  • On the Response Summary page we removed some confusing text in the “Teams” section.
  • We fixed a bug where changes to the County field on an address was not getting updated immediately.
  • We fixed a bug with uploaded Passports and certain image formats.

Coming soon

  • Improved availability management, allowing both a simplified view for end users while keeping a full historical record of updates. This change will also allow optimisation of the user experience in the Volunteer Portal.
  • We are working on a generated overview Word Document for the Duty Ops Coordinator so that they have the important information they need to hand.
  • We are working on a generated overview Word Document for outlining the Decision to Respond Criteria for a given response so that they can better communicate and justify their decision making to external audiences (via FUNCOM).
  • We will be exporting Team Member assignment information to an attribute in the Blackbaud CRM record for the Team Member so that they have a “deployment history” recorded centrally. This data can then be used eithers directly or by other systems such as the Volunteer Portal.

Known issues

  • Logging in with single sign on occasionally results in an error page. Please click the “try again” link to workaround.
  • Logging in with sign on occasionally results in a blank page. Please refresh the browser to workaround.
  • Postcode lookup has some issues with non-UK country selections.